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Teleconsultation Service

Fully support employee's physical and mental wellness

High-Quality Virtual Care Services

Demand for remote services has skyrocketed under the new normal. It is no exception for medical services. As a provider of innovative insurance solutions, Generali is committed to bringing our corporate customers technologies and solutions that keep up with the trends and their changing needs. For that reason, Generali Hong Kong has worked with Teladoc Health to deliver a brand-new virtual care experience, and enhance the physical and mental health for corporate employees in the new normal.

General Medical Advice
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General Medical Advice

For all non-emergency medical concerns or questions, members can book video or phone call consultations and receive professional advice and information from doctors.

Mental Health Service
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Mental Health Service

Members can virtually consult with clinically certified psychologists through phone call for well-being concerns, including stress, anxiety and depression, guaranteeing greater peace of mind and care in a familiar space as preferred.

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Generali Teleconsultation Service

About Teladoc Health

Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience. As the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Ranked best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Our partnership with Teladoc Health has enriched the range of group medical services available to our corporate clients. Together with Generali Hong Kong’s group medical packages and We Care App, corporate employees can enjoy extensive company medical benefits and efficiently manage their medical protection.

Learn more about employee benefits:

Group Medical

With rising health care costs, organisations can use group medical coverage as a benefit for their employees. We offer comprehensive group medical packages.

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We Care

A One-Stop solution for an enhanced customer experience and fast claim process.

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To enjoy this service, please update your We Care mobile app to the latest version.

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