- Full description of the sickness or injury sustained on the claim form(s)
- Original hospital/medical bill(s)/receipt(s) with clearly marked diagnosis and certified by the attending physician
Submission by email or post:
Step 1: Complete the Claim Form and gather supporting documents
Step 2: Submit the documents (completed claim form and all supporting documents)
Step 3: Claims Assessment by Generali
Step 4: Settlement letter and/or email will be issued to you after approval
Please keep the original receipt(s) and other claim documentation for 6 months from the claim completion date. Generali reserves the right to request additional information/documentation to support each claim.
Remarks: No liability should be admitted, offered or promise of payment made to the third party without the company’s approval.
By email: email@example.comSubmit your completed claim form and all relevant documents within 30 days of the accident to:
By email: firstname.lastname@example.org
By post: Assicurazioni Generali S.p.A.,
Hong Kong Branch
21/F, Cityplaza One, 1111 King’s Road,
Taikoo Shing, Hong Kong
Telephone: (852) 3971 2616