We offer you a number of ways for making premium payments safely and conveniently. Click on the payment methods below to learn more.

Payment Ic1
By Autopay via Bank Account
Payment Ic2
By Online Banking Bill Payment
Payment Ic3
By Faster Payment System (FPS)
Payment Ic4
By PPS
Payment Ic5
Cheque or Bank Draft
Payment Ic2
Online Payment Gateway
Payment Ic8
Direct Deposit
Payment Ic9 1
Telegraphic Transfer / CHATS
By Autopay via Bank Account
  1. The payment method applies to paying your policy’s renewal premium.
  2. You may settle your premium payment via direct debit from your HKD bank account or Credit Card (for specified products only).
  3. You can download the related authorization form from our company website (generali.com.hk).  Or you can register with our online customer service portal myGENERALI (mygenerali.com.hk) as user. Then you can review your policy information at any 
By Online Banking Bill Payment
  1. Log in to your online banking service and access “Bill payment”.
  2. Select the below merchant:

    For the Policy Number starting with 87, select “Generali Life (Hong Kong) Limited

    For the Policy Number starting with 83, CLS/ELS/PIM or 000, select “Assicurazioni Generali S.p.A. Hong Kong Branch
  3. Please input the policy number and name of policyholders/ insured under “Remarks”.
  4. Please follow the bank instructions to complete the payment process.
By Faster Payment System (FPS)
  1. FPS by internet and by mobile phone is acceptable
  2. Please input the below for identifier and input policy number and name of policyholders/ insured under “Remarks”.

    For the Policy Number starting with 87 , input ‘5169909’ for identifier

    For Policy Number starting with 83, CLS/ELS/PIM or 000, input ‘7222417’ for identifier
By PPS
  1. PPS by internet and by phone is acceptable.
  2. Please select below Merchant Code and select ‘1’ for premium payment

    For the Policy Number starting with 87, use ‘6613’ for Merchant Code

    For Policy Number starting with 83, CLS/ELS/PIM or 000, use ‘6360’ for Merchant Code
  3. Please input the Policy Number to complete the payment process.

    PPS Website:www.ppshk.com
Cheque or Bank Draft
  1. Please mail a crossed cheque or bank draft to us and made payable to below with policy number, name and the Policyholder / Insured at the back of cheque / bank draft.

    For the Policy Number starting with 87, made payable to “Generali Life (Hong Kong) Limited

    For the Policy Number starting with 83, CLS/ELS/PIM or 000, made payable to “Assicurazioni Generali S.p.A.”
  2. Post-dated cheque is not acceptable
  3. Cheque must be issued by Policyholder / Insured.
  4. USD cheque (issued by local bank) / USD Bank Draft (issued by local bank and payable at Hong Kong) is only accepted for USD policy.
Online Payment Gateway
  1. Access the online payment gateway and follow the steps to complete payment
  2. Policyholders can pay renewal premium with VISA/MasterCard/UnionPay Card (for specified products only) via “Online Payment” gateway.


Direct Deposit
  1. Please deposit your payment into the following account:

    For Policy Number starting with 87, please use

    Citibank N.A.


    006-391-62520091 (HKD Account)
    006-391-62520113 (USD Account)

    HSBC


    004-848-739330-292 (HKD Account)
    004-848-739330-274 (USD Account)

    ASSICURAZIONI GENERALI S.p.A. – HONG KONG BRANCH (Applicable to the policy number 83XXXXXX, CLS/ELS/PIMXXXXXX or 000XXXXXX)

    Citibank N.A.                            


    006-391-08661316 (HKD Account)
    006-391-08681678 (USD Account)

    HSBC


    004-600-330336002 (HKD Account)
    004-848-753158201 (USD Account)
  2. To help us confirm your payment, you should state policy number and name of policyholders/ insured clearly in “Remarks” field.
  3. You can either mail or email (indlife@generali.com.hk) the Bank in slip to us with the following information: policy number, name and ID number of the Policyholder / Insured.


Telegraphic Transfer / CHATS

Transfer your payment into the following accounts:


Generali Life (Hong Kong) Limited

Citibank Account

006-391-62520091 (HKD Account)

006-391-62520113 (USD Account)

Account Name: Generali Life (Hong Kong) Limited

Bank Address: Champion Tower, Three Garden Road, Central, Hong Kong

Swift Code: CITIHKHX


HSBC Account

004-848-739330-292 (HKD Account)

004-848-739330-274 (USD Account)

Account Name: Generali Life (Hong Kong) Limited

Bank Address: Head Office, 1 Queen’s Road, Central, Hong Kong

Swift Code: HSBCHKHHHKH


Assicurazioni Generali S.p.A. Hong Kong Branch

Citibank Account

006-391-08661316 (HKD Account)

006-391-08681678 (USD Account)

Account Name: Assicurazioni Generali S.p.A. Hong Kong Branch

Bank Address: Champion Tower, Three Garden Road, Central, Hong Kong

Swift Code: CITIHKHX


HSBC Account

004-600-330336002 (HKD Account)

004-848-753158201 (USD Account)

Account Name: Assicurazioni Generali S.p.A. Hong Kong Branch

Bank Address: Head Office, 1 Queen’s Road, Central, Hong Kong

Swift Code: HSBCHKHHHKH




Please indicate the above information* in “Message to payee” field: Policy Number and Name of Policyholder / Insured.

Please note, the service charge of Telegraphic Transfer is borne by the payor.